Having reliable plumbing in your home is something most people take for granted until something goes wrong? Burst pipes, leaky faucets, and clogged drains cause extensive water damage and be hugely inconvenient if you have access to a professional plumber you depend on.
- Do your research
The first plumber you find in the phone book take some time to research a few companies before deciding who to call. Search online for plumbers in your local area and read reviews on sites like Yelp or Angie’s List. Pay attention to what past customers have to say about their experiences regarding quality of work, timeliness, customer service, and pricing. This background information gives you a good idea of what the most reliable professionals are.
- Check licensing and insurance
The plumber you consider hiring needs to be properly licensed by your state. Licensing proves they have the training and expertise to perform plumbing services correctly. It also shows they have passed background checks. Make sure to ask to see a plumber’s license before allowing them to do any work in your home. In addition, choose a plumber who carries general liability insurance workers’ compensation coverage. That way if there is an accident on your property, financially responsible. Ask for proof of insurance or verify it by calling the insurance provider.
- Ask about guarantees
Reputable plumber Northern Beaches will guarantee their work with some type of warranty. Many offer a one-year labor warranty at a minimum, which ensures if something fails due to an installation error or defective materials within that timeframe, they will come back out and fix it free of charge. Some plumbers also guarantee specific products or offer extended multi-year warranties for additional peace of mind. Be wary of any plumber unwilling to back up the quality of their workmanship. The guarantee is a sign they stand behind what they do.
- Get references
Experienced plumbers should have no shortage of happy customers to refer you to. Ask any plumber you consider hiring for references to get feedback on the quality of their work from past clients. Pay attention to how many years they have been working with the plumber as well as their overall level of satisfaction. Getting insight from others who used their services for similar plumbing jobs to what you require you feel confident you are making the right choice. Compare what services and products are covered in each quote labor charges to get an apples-to-apples comparison. Be wary of a quote that seems too good to be true prices often indicate corner-cutting that could lead to problems down the road.
- Assess responsiveness
From returning calls promptly to showing up on time for appointments, responsiveness is a good indicator of the type of service you expect from a plumbing company. Pay attention to how quickly they return your inquiries policy on emergency repairs. Knowing you get a fast response in a plumbing crisis gives you peace of mind.